Privacy Policy

When you visit our website, we collect certain information about your device, your interactions with our site, and information needed to process your orders. We may also gather additional details if you contact us for customer support. In this Privacy Policy, we refer to any data that can uniquely identify an individual as “Personal Information.” Below is a summary of the types of Personal Information we collect and the reasons why:

1. Examples of Personal Information collected: Browser version, IP address, time zone, cookie data, pages or products viewed, search terms, and interaction details.
2. Purpose of collection: To accurately load our site for you and analyze site usage for optimization.
3. Source of collection: Automatically collected through cookies, log files, web beacons,tags, or pixels when you access our site.
4. Disclosure for business purpose: Shared with our processor Shopify.

1. Examples of Personal Information collected: Name, billing and shipping addresses, payment details (including credit card numbers), email address, and phone number.
2. Purpose of collection: To fulfill our contract with you, process payments, arrange shipping, provide invoices or order confirmations, communicate with you, screen for potential risks or fraud, and, with your consent, send you information or marketing about our products or services.
3. Source of collection: Collected directly from you.
4. Disclosure for business purpose: Shared with our processor Shopify.

1. Examples of Personal Information collected: Name, billing and shipping addresses, payment details (including credit card numbers), email address, and phone number.
2. Purpose of collection: To provide customer support.
3. Source of collection: Collected directly from you.
4. Disclosure for business purpose: Shared with our processor Shopify.

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example:

1. We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.
2. We may also share your Personal Information to comply with legal obligations, respond to lawful requests, or protect our rights.

We use your Personal Information to deliver targeted advertisements or marketing communications that we believe may interest you. For example:

1. We use Google Analytics to help understand how customers use our site. Learn more about how Google uses your Personal Information here: Google Privacy Policy. You can opt out of Google Analytics here: Google Analytics Opt-Out.
2. We share details about your site usage, purchases, and ad interactions with our advertising partners. This information may be collected and shared via cookies or similar technologies (subject to your consent, depending on your location).

For more information about targeted advertising, you can visit the Network Advertising Initiative’s educational page.

To opt out of targeted advertising, visit the Digital Advertising Alliance’s opt-out portal.

We use your Personal Information to provide our services, including offering products for sale, processing payments, fulfilling orders, and keeping you updated on new products, services, and offers.

Retention

When you place an order through our site, we retain your Personal Information for our records unless and until you ask us to erase it. For more information on your right to erasure, please see the ‘Your Rights’ section below.

Automatic Decision-Making

Our processor, Shopify, uses limited automated decision-making to prevent fraud that doesn’t have legal or significant effects on you.

1. Temporary denylist of IP addresses: Associated with repeated failed transactions, lasting for a few hours.
2. Temporary denylist of credit cards: Associated with denylisted IP addresses, lasting for a few days.

If you are a California resident, you have the right to access the Personal Information we hold about you, port it to a new service, and request corrections, updates, or erasure of your Personal Information. To exercise these rights, please contact us using the contact details provided below.

Cookies

Cookies are small pieces of data stored on your device when you visit our site. We use various types of cookies, including functional, performance, advertising, and social media or content cookies, to enhance your browsing experience.

Cookies Necessary for the Functioning of the Store

1. _ab: Used in connection with access to admin.
2. _secure_session_id: Used for navigation through the storefront.
3. cart: Used in connection with the shopping cart.
4. cart_sig: Used in connection with checkout.
5. cart_ts: Used in connection with checkout.
6. checkout_token: Used in connection with checkout.
7. secret: Used in connection with checkout.
8. secure_customer_sig: Used for customer login.
9. storefront_digest: Used for customer login.
10. _shopify_u: Facilitates updating customer account information.

Reporting and Analytics

1. _tracking_consent: Tracks preferences.
2. _landing_page: Tracks landing pages.
3. _orig_referrer: Tracks landing pages.
4. _s, _shopify_s, _shopify_sa_p, _shopify_sa_t, _shopify_y, _y: Shopify analytics.

Most cookies we use are persistent and will expire between 30 minutes and two years from when they are downloaded to your device. You can manage cookies through your browser settings, though removing or blocking cookies may impact your user experience.

To learn more about cookies, visit All About Cookies.

Do Not Track

Our data collection practices do not change in response to Do Not Track signals due to a lack of consistent industry understanding of how to interpret them.

Changes

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, questions, or complaints, please contact us by email at tiffin@hyderabaditiffins.ca.